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Process Redesign for Financial Services

Date/Time: Friday, Dec 1, 2017 | 9:00 am - 4:30 pm

Location: The James B. Henry Center for Executive Development, Lansing Michigan

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This seminar will arm you with process redesign tools and a roadmap to determine which process and technology changes will have the most impact on customer/member satisfaction, retention and service quality. Act now. Enroll a team of key leaders today.


December Exploration Program MSU Campus

Date/Time: Saturday, Dec 9, 2017 | 9:00 am - 1:00 pm

Location: College of Business, E. Lansing MI

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Attend one of our upcoming MBA exploration programs to get in-depth information about the program’s academics, admission criteria, career options, and student life. DATES Event Date Registration Link Exploration Program Saturday, September 16, 2017 Registration open Exploration Program Saturday, December 9, 2017 Registration open Each session will run from approximately 9:30 a.m. to 1 p.m. and include a student panel, overview of the program and admissions process, and lunch. Registration deadline is one week prior to the date of the program or until capacity is reached. A detailed agenda and parking information will be e-mailed to all registrants. Note: The …


Transforming the Customer Experience: Building Lifelong Customer Relationships through Innovation

Date/Time: Tuesday, Dec 12, 2017 - Wednesday, Dec 13, 2017 | 8:30 am - 5:00 pm

Location: The James B. Henry Center for Executive Development, Lansing Michigan

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Transformative customer experience programs go far beyond automating for cost reduction and reinventing processes for improved customer satisfaction. They are the intersection of strategic marketing, out-of-the-box thinking and operational innovation. This two-day program will help your organization bring together innovators, process owners and technology experts to transform the customer experience and generate dramatic growth.


Hospitality Business: Newest Alumni Brunch

Date/Time: Saturday, Dec 16, 2017 | 1:00 pm - 3:00 pm

Location: The University Club of MSU, Lansing MI

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Join us in celebrating the December 2017 Graduating Class of The School of Hospitality Business at our Newest Alumni Brunch. The brunch is intended for both graduate and undergraduate hospitality business students and their family members. Celebrate your accomplishments, receive a special gift, and take photos with classmates, family, and friends. Please RSVP to Hospitality business graduating student is complimentary (there is a cost for family  members). Commencement ceremonies are scheduled as listed below. Master's Degree Commencement ceremony at 3:30 p.m. (Breslin Center) on Friday, December 15. Undergraduate Commencement ceremony at 10 a.m. (Breslin Center) on Saturday, December 16.


Nursing Home Administration- Unit 3 - 2018

Date/Time: Saturday, Jan 6, 2018 - Saturday, Feb 10, 2018 | 9:00 am - 4:00 pm

Location: The James B. Henry Center for Executive Development, Lansing Michigan

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Areas of Expertise: Management Industry specific Dates:  Unit 3:  Jan 6 - Feb. 10, 2018 Unit 4:  Feb. 17 - Mar. 24, 2018 Objectives The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%) and pass a comprehensive final exam for each unit. Classes run from 9:00am - 4:00pm each Saturday. Unit 1 covers leadership, labor and management contracts, affirmative action, wages, legal issues, HIPPA Unit 2 covers aging process, gerontology and geriatric infection control, nutrition, pharmacy. Unit 3 covers General and States Rules/Regulations …


West Michigan Supply Chain Management Certificate Series

Date/Time: Thursday, Jan 18, 2018 - Thursday, Dec 6, 2018 | 2:00 pm - 5:30 pm

Location: Steelcase Innovation & Learning Center, Grand Rapids MI

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This program, ideally suited for people in West Michigan, is designed to provide strategic and operational understanding of the integrated supply chain (includes a participant project designed to generate tangible returns).


Hospitality Business: Destination Auction, The Roaring 20s

Date/Time: Saturday, Feb 10, 2018 | 5:00 pm - 10:00 pm

Location: Kellogg Hotel & Conference Center, East Lansing Michigan

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Destination Auction is the premiere fundraising event for The School of Hospitality Business Hospitality Association and its Alumni Association.  Destination Auction features spectacular individual travel and experience packages donated by alumni and other industry friends in both live and silent auctions. This popular event draws hundreds of community members, alumni, students, and faculty, and helps fund a number of programs in The School of Hospitality Business.  A portion of Destination Auction proceeds is donated to two local charities: Junior League of Lansing and Capital Area Humane Society. With a different theme each year, Auction is an exciting, colorful event, organized and led by students in partnership …

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Eli Broad College of Business

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