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X-ORIGINAL-URL:https://broad.msu.edu
X-WR-CALDESC:Events for Eli Broad College of Business | Michigan State University
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DTSTART;TZID=America/Detroit:20190423T173000
DTEND;TZID=America/Detroit:20190423T203000
DTSTAMP:20260423T041247
CREATED:20190211T154852Z
LAST-MODIFIED:20190211T154852Z
UID:10002855-1556040600-1556051400@broad.msu.edu
SUMMARY:RBC End of the Year Dinner
DESCRIPTION:Company TBD\nThis event is reserved for RBC students only. For more information\, contact rbc@broad.msu.edu.
URL:https://broad.msu.edu/event/rbc-end-of-the-year-dinner/
LOCATION:Wharton Center for the Performing Arts\, 750 E Shaw Ln\, East Lansing\, MI\, 48824\, United States
CATEGORIES:Residential Business Community
ORGANIZER;CN="Residential Business Community":MAILTO:rbc@broad.msu.edu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190424
DTEND;VALUE=DATE:20190425
DTSTAMP:20260423T041247
CREATED:20190226T205052Z
LAST-MODIFIED:20190410T132625Z
UID:10002880-1556064000-1556150399@broad.msu.edu
SUMMARY:Spring 2019 CXM Best Practices Symposium: Understanding Customers and Engaging Employees
DESCRIPTION:Program Agenda \nProgram Overview\nHosted twice each year by CXM@MSU\, the CXM Best Practices Symposium is designed to provide participants with practical insights and the tools necessary to address what is quickly becoming an imperative for success in today’s competitive business work – effectively designing and managing the customer experience. In fact\, according to Gartner\, 89% of companies plan to compete primarily on the basis of customer experience this year. \nAll organizations want to live up to their brand promise\, deliver an exceptional customer experience\, and create brand advocates – but how is this feat actually accomplished? \nThe Spring 2019 CXM Best Practices Symposium is focused on providing attendees with practical and actionable tools and practices illustrated through a series of keynote speakers\, breakout sessions\, round table discussions\, and a networking reception. The Spring 2019 CXM Best Practices Symposium covers the spectrum of customer experience management practices\, with a special focus this symposium on Understanding Customers and Engaging Employees as part of the customer experience management process. \nKeynote Speakers\n \nCarol Campbell\nManaging Director – Consumer Insight\, Delta Air Lines\nFormer Director – Cast and Guest Experience\, The Walt Disney Company \nCarol Campbell Bio \n \nDenise Yohn\nBrand Leadership Expert and best selling author of “Extraordinary Experiences” and “What Great Brands Do” \nDenise Yohn Bio \nFeatured Speakers – Breakout Sessions\n \nSusan Emerick\nPrincipal and Founder\, Brands Rising LLC and author of “The Most Powerful Brand on Earth” \n \nSarah Hickey\nDirector – Research and Strategy\, Quicken Loans \n \nForrest Morgeson\nDirector of Research and Global Customer Satisfaction Index Manager\, ACSI\nAuthor of Citizen Satisfaction \n \nSilvia Dimma\nChief Human Resources Officer\, MSU Federal Credit Union \n \nSalvador Bravo\nSenior Experience Design Strategist\, Cast and Hue \n \nPatrick Sheposh\nGroup Director – Global Experience and Insights\, VMLY&R \n \nSarah Tarraf\nDirector – Customer Experience\, Gongos Inc. \n \nCamille Nicita\nPresident and CEO\, Gongos Inc. \nRegistration Fee\nIndividual Registration \n\n$250 Early Bird Rate ($295 beginning April 1)\nCX of M member: $195 Early Bird Rate ($250 beginning April 1)\nMSMR Advisory Board member: $195 Early Bird Rate ($250 beginning April 1)\nCXM@MSU Advisory Board member: No Charge\nCXM@MSU Faculty network member: No Charge\n\nGroup Registration  \n\nTable of 7 Participants: $1\,495 Early Bird Rate ($1\,795 beginning April 1)\nCX of M member – Table of 7 Participants: $1\,250 Early Bird Rate ($1\,495 beginning April 1)\nMSMR Advisory Board member – Table of 7 Participants: $1\,250 Early Bird Rate ($1\,495 beginning April 1)\nCXM@MSU Advisory Board member – Table of 7 Participants: $1\,250 Early Bird Rate ($1\,495 beginning April 1)\n\n  \nFor more information\, contact CXM@MSU Director Tom DeWitt at dewittth@msu.edu.
URL:https://broad.msu.edu/event/cxm-best-practices-symposium/
LOCATION:Kellogg Hotel & Conference Center\, 219 S Harrison Rd\, East Lansing\, MI\, 48824\, United States
CATEGORIES:Featured Events,Marketing
ORGANIZER;CN="Tom DeWitt":MAILTO:dewittth@msu.edu
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BEGIN:VEVENT
DTSTART;TZID=America/Detroit:20190424T180000
DTEND;TZID=America/Detroit:20190424T193000
DTSTAMP:20260423T041247
CREATED:20190315T205138Z
LAST-MODIFIED:20190315T205138Z
UID:10002885-1556128800-1556134200@broad.msu.edu
SUMMARY:Executive MBA - Informational Session
DESCRIPTION:Attend an information session to learn about the Executive MBA Program with the opportunity to ask your questions. \nAgenda\n\nExecutive MBA Program Overview\nQ&A
URL:https://broad.msu.edu/event/executive-mba-informational-session/
LOCATION:Detroit Medical Center | Hutzel Professional Building\, 4707 St. Antoine\, Detroit\, MI\, 48201\, United States
CATEGORIES:Executive MBA
ORGANIZER;CN="Sarah Ellis%2C Admissions & Academic Services Manager":MAILTO:sellis@broad.msu.edu
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BEGIN:VEVENT
DTSTART;TZID=America/Detroit:20190425T073000
DTEND;TZID=America/Detroit:20190425T163000
DTSTAMP:20260423T041247
CREATED:20190419T162507Z
LAST-MODIFIED:20190419T162731Z
UID:10002909-1556177400-1556209800@broad.msu.edu
SUMMARY:World IP Day
DESCRIPTION:This one day event at the MSU College of Law explores the complexities of protecting your intellectual property\, while meeting industry regulations both nationally and internationally.  Join us as we discuss the challenges and solutions industry leaders have taken to address brand management and protection measures along at different stages of  the supply chain. \nUnable to join us for the whole day?  Consider joining us for specific sessions. \n\nWho should attend: Those involved in sourcing\, manufacturing\, sales and marketing\, and anyone with a brand or product which they wish to protect.  This includes all types of intellectual property concerns. \n  \nTopics Covered: \n\nProtecting yourself through the value chain: Suppliers & Sourcing\, Manufacturing\, Retail\nNew Detroit port security initiatives\nManaging Social Media Communications for IP concerns\nSharing of Best Practices\nNetworking with other practitioners\n\n  \n\nConfirmed Presenters From: \n\nGordon Food Service\nImmigration & Customs Enforcement–Special Investigations\nMSU Dept. of Supply Chain Management\nMSU Communication Arts & Sciences–Social Media Communications\nWhirlpool\nMSU College of Law\nButler University College of Pharmacy\nMSU Anti-Counterfeiting and Product Protection Center\nMore to be confirmed\n\n\nThis event is hosted by MSU’s International Business Center\, Global Food Law Program\, and Center for Ani-Counterfeiting & Product Protection
URL:https://broad.msu.edu/event/world-ip-day/
LOCATION:MSU College of Law\, 648 N Shaw Lane\, East Lansing\, MI\, 48824\, United States
CATEGORIES:College-wide Events
ORGANIZER;CN="Jade Sims":MAILTO:sims@broad.msu.edu
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BEGIN:VEVENT
DTSTART;TZID=America/Detroit:20190426T154500
DTEND;TZID=America/Detroit:20190426T164500
DTSTAMP:20260423T041247
CREATED:20190209T181426Z
LAST-MODIFIED:20190209T182046Z
UID:10002846-1556293500-1556297100@broad.msu.edu
SUMMARY:Prospective Undergraduate Student Information Session
DESCRIPTION:The Broad College of Business invites prospective freshmen\, transfer students\, and families to attend a Prospective Student Information session. Sessions are available on a limited basis during fall and spring semesters. The information sessions include a presentation exploring Broad majors\, the College and Major admissions process\, academic curriculum\, student life\, education abroad and services available to Broad students. \nProspective and admitted students who have not yet enrolled in MSU courses should plan to attend a Prospective Student Information Session\, as individual advising appointments are reserved for enrolled students. Registration is required.
URL:https://broad.msu.edu/event/prospective-undergraduate-student-information-session/2019-04-26/
LOCATION:North Business Building\, 632 Bogue St\, East Lansing\, MI\, 48824\, United States
CATEGORIES:Undergraduate Events,Undergraduate Prospective Student
ORGANIZER;CN="Undergraduate Academic Services (UAS)":MAILTO:undergrad@broad.msu.edu
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