Associate Director, Associate Professor
Department: The School of Hospitality Business
Office: 203 Eppley Center
Jeff Beck has over 20 years of experience in the lodging industry. His industry experience includes 10 years with Marriott Hotels, Resorts, and Suites in various management positions. In 1989, Beck was on the opening management team of the San Francisco Marriott, a 1500-room convention hotel. He was honored with the Director of Services of the Year award, Northwest Region, for his outstanding performance and achievements. He later moved to the Marriott regional office in San Ramon, California as a TQM Facilitator where he worked with the 17 hotel executive committees in the Northwest Region to develop strategic initiatives for each hotel.
He has presented continuing education seminars to industry professionals sponsored by the Hilton School of Hotel and Restaurant Administration, University of Houston. He received his doctorate from Purdue University where he also taught Meeting and Convention Management, Guest Service Management and Lodging Management. At Oklahoma State University he was the Charles Lanphere Professor of Hotel Administration, recognized twice as Outstanding Undergraduate Advisor. He has written several research articles and is currently chair of the Scientific Paper Review Committee of the International Council of Hotel, Restaurant, and Institutional Educators. He earned his Bachelor's degree in Marketing from the Kelley School of Business at Indiana University, and his Master's degree from Purdue University.
Hospitality marketing; sales management; meeting and event planning and marketing; and service experience and quality