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In The News

10 Ways to Boost Customer Satisfaction

Thursday, January 12, 2023

News Source: Harvard Business Review

https://hbr.org/2023/01/10-ways-to-boost-customer-satisfaction

In Other News:

Faculty & staff stories
The Broad College has shown a commitment to building an inclusive environment through recent initiatives like a school climate survey. Image shows close up of pen and notepad with Spartan helmet logo and text that reads: You belong here.
Broad College Employee Spotlight: Kristina Reitler 
Kicking off this Q&A series, meet Reitler and hear about her role as an associate director of employer relations.
Faculty & staff stories
The 2023 Jack Breslin and Ruth Jameyson Award Winners. Photo credit: Dane Robison/TimeFramePhoto.
Broad College staff member Sarah Ellis receives MSU’s 2023 Ruth Jameyson ‘Above and Beyond’ award 
Sarah Ellis was recognized for her work as admissions and academic services manager for the Broad Executive MBA program.
Faculty & staff stories
The back of the Michigan State University Eli Broad College of Business, facing the Red Cedar River.
Marketing professor Brenda Sternquist remembered as renowned scholar, impactful teacher 
Sternquist, who passed away June 5, has left an enduring legacy in the lives of students and colleagues she worked with.
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