Executive Development Programs

Because conflict is inevitable in teams, leading teams successfully requires the ability to manage and resolve conflict. However, not all conflicts are alike. Debating or arguing over ideas can improve those ideas and ensure that the best ideas are selected. But when people take criticism and disagreement personally, conflict can also derail team performance. This session will help leaders differentiate between functional and dysfunctional conflict and provide tips on how to encourage functional conflict while managing dysfunctional conflict.