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Harrison McKnight

Professor
Department: Accounting and Information Systems
Office:
North Business Building
632 Bogue St Rm N253
East Lansing, MI 48824
Phone: (517) 432-2929
Curriculum Vitae
  • Biography
    Harrison McKnight obtained a Ph.D. in Management Information Systems (MIS) from the University of Minnesota in 1997. After a four year stint at Florida State University, he joined Michigan State University in 2001. He primarily conducts behavioral field research, focusing on trust in technology, Sharing Economy trust, initial trust, trust building, trust change over time, what trust means, trust repair, Expectation Disconfirmation Theory, and technical employee retention. His most highly cited works are about Initial Trust, Definitions and Meanings of Trust and Distrust, and Measuring Trust via Surveys.

    Harrison has served as an Associate Editor for both MIS Quarterly, Information & Management, and the Journal of Trust Research. Some of his work has been published in MIS Quarterly, the Academy of Management Review, Information Systems Research, Journal of the Association for Information Systems, Journal of Management Information Systems, IEEE Transactions on Engineering Management, and Journal of Strategic Information Systems.
  • Publications
    Article
    Lankton, N. McKnight, D. H. & Thatcher, J. B. (2012). The Moderating Effects of Privacy Restrictiveness and Experience on Trusting Beliefs and Habit: An Empirical Test of Intention to Continue Using a Social Networking Website. IEEE- Transactions on Engineering Management. 59(4), 654-665



    Article
    Lankton, N. & McKnight, D. H. (2012). Examining Two Expectation Disconfirmation Theory Models: Assimilation and Asymmetry Effects. Journal of the Association for Information Systems, 13(2), 88-115.
    Article
    McKnight, D. H.. (2011). Good Science, Bad Science: Preventing Paradigm Paralysis and Method-Bias Malaise. International Journal of Accounting Information Systems. 12. 84-89.
    Article
    Nicolaou, A. I. and McKnight, D. H. (2011). System Design Features Influencing Electronic Data Exchange Use: Time Two Makes a Difference. Journal of Management Information Systems. 28:2. 269-304.
    Article
    McKnight, D. H., Carter, M., Thatcher, J. B., & Clay, P. F. (2011). Trust in a Specific Technology: An Investigation of its Components and Measures. ACM Transactions on Management Information Systems. 2:2. 12-32.
    Article
    Thatcher, J. B., McKnight, D. H. , Baker, E. & Arsal, R. E.. (2011). The Role of Trust in Post Adoption IT Exploration: An Empirical Examination of Knowledge Management Systems. IEEE-Transactions on Engineering Management. 48:1, 56-70.
    Article
    Rutner, P. S., Hardgrave, W. C. and McKnight, D. H. (2008 September). Emotional Dissonance and the Information Technology Professional. MIS Quarterly. 32: 3. 635-652.
    Article
    Thatcher, J. B., Zimmer, J. C., Gundlach, M. J., & McKnight, D. H.. (2008). Internal and External Dimensions of Computer Self-Efficacy: An Empirical Examination. IEEE-Transactions on Engineering Management. 55: 4. 628-644.
    Article
    Ahuja, M., Chudoba, K., Kacmar, C. J., McKnight, D. H. & George, J. G. (2007 March). IT Road Warriors: Understanding the Role of Work-Family Conflict"¦. MIS Quarterly. 31: 1. 1-17.
    Article
    Lee, K. C., Kong, I. W. & McKnight, D. H. (2007 November). Transfer from Offline Trust to Key Online Perceptions: An Empirical Study. IEEE Transactions on Engineering Management. 54: 4. 729-741.
    Article
    Nicolaou, A. I. & McKnight, D. H. (2006 December). Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, Expected Performance and Intention to Use. Information Systems Research. 17: 4. 332-351.
    Article
    McKnight, D. H., Kacmar, C. & Choudhury, V. (2004). Dispositional Trust and Distrust Distinctions in Predicting High- and Low-Risk Internet Expert Advice Site Perceptions. e-Service Journal. 3: 2. 35-58.
    Article
    McKnight, D. H., Choudhury, V. & Kacmar, C. (2004). Shifting Factors and the Ineffectiveness of Third Party Assurance Seals: A Two-Stage Model of Initial Trust in an E-Vendor. Electronic Markets. 14: 3. 252-266.
    Article
    McKnight, D. H., Choudhury, V. & Kacmar, C. (2002). Developing and Validating Trust Measures for E-Commerce: An Integrative Typology. Information Systems Research. 13: 3. 334-359.
    Article
    McKnight, D. H. & Chervany, N. L. (2001-2002). What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology. International Journal of Electronic Commerce. 6: 2. 35-59.
    Article
    McKnight, D. H., Cummings, L. L. & Chervany, N. L. (1998). Initial Trust Formation in New Organizational Relationships. Academy of Management Review. 23: 3. 473-490.
    Book
    Dimitrakos, T., Moona, R., Patel, D. and McKnight, D. H. (Eds.) 2012. Trust Management VI, 6th IFIP WG 11.11 International Conference, IFIPTM 2012, Surat, India, May 21-25, 2012, Proceedings. Heidelberg: Springer.
    In proceedings
    McKnight, D. H. & Choudhury, V. (2006 August). Distrust and Trust in B2C E-Commerce: Do They Differ?. Proceedings of the Eighth International Conference on Electronic Commerce (pp. 482-491). Fredericton, New Brunswick: Association for Computing Machinery.
    Article
    McKnight, D. H., Lankton, N. K., Nicolaou, A. I. & Price, J. 2017. Distinguishing the Effects of B2B Information Quality, System Quality, and Service Outcome Quality on Trust and Distrust. Journal of Strategic Information Systems. 26(2), 118-141.
    Article
    Lankton, N. L., McKnight, D. H. & Tripp, J. (2015). Technology, Humanness, and Trust: Rethinking Trust-in-Technology.  Journal of the Association for Information Systems. 16(10), 880-918.




    Article
    Lankton, N. K., McKnight, D. H., & Thatcher, J. B. (2014.) Incorporating Trust-in-Technology into Expectation Disconfirmation Theory.” Journal of Strategic Information Systems. 23(2), 128-145.



    Article
    Lankton, N. K., McKnight, D. H., Wright, R., & Thatcher, J. B.  & 2016. Using Expectation Disconfirmation Theory and Polynomial Modeling to Understand Trust-in-Technology. Information Systems Research. 27(1), 197-213.




  • Courses
    • ACC 824: Governance and Control of Enterprise Systems
    • ITM 311: Systems Analysis & Design
    • ITM 914: Behavioral Aspects of Information Systems
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