Principles of Veterinary Business Management

Isabel Greene is a Licensed Veterinary Technician with experience in general practice, academic medicine, and specialty referral hospitals. Her passion for internal medicine began at Tufts University, where she worked with the Urinary/Renal, Hemodialysis, Interventional Radiology, and Endoscopy teams, leading her to pursue Veterinary Technician Specialist certification in Small Animal Internal Medicine. Isabel is a faculty member in Michigan State University's Veterinary Nursing Program and is passionate about educating future veterinary professionals.

Dr. Angela T. Hall is an expert in leadership, accountability, human resource management, conflict resolution, and workplace performance. A Michigan State University associate professor with executive education experience, she has taught managers, leaders, and graduate students for many years. Her expertise in leading people, building accountability, and creating effective workplace cultures is highly relevant to veterinary practice management.

Dr. Aldas P. Kriauciunas brings extensive expertise in strategy, organizational change, and executive leadership development. He has led executive education programs, managed multimillion-dollar operations, advised organizations globally, and taught managers for more than two decades. His experience helping organizations improve performance and navigate change makes him a great resource for this program.

Sarah Machniak is a Licensed Veterinary Technician (vet nurse) for 10 years, Sarah has experience in private practice for dogs and cats. In 2022, Sarah joined the MSU Veterinary Nursing Faculty as the coordinator of community outreach and student engagement. She works with K-12 groups to promote the career of veterinary nursing (along with her sidekick Rosie the tortoise), provides wellness education to current vet nursing students and teaches a few different courses.

William “Bill” Schroeder brings more than two decades of veterinary practice management, consulting, and industry education experience. As a consultant, speaker, and Senior Vice President of InTouch Practice Communications, he has helped thousands of veterinary practices improve operations, marketing, culture, and business performance.

Kristi Sneed is an 1993 MSU Veterinary Nursing alumna and instructor with extensive clinical experience in small and large animal anesthesia and pharmacology. She manages core curriculum teaching and coordinates international initiatives like the Mazunte project. Kristi excels at providing actionable, constructive feedback that supports student development throughout the learning process. The bulk of Kristi’s career has been in MSU’s Veterinary Nursing Program where her heart lies in educating and sharing knowledge with the next generation of animal caregivers.

Dr. Jon R. Taylor brings expertise in finance, financial modeling, investments, and data-driven decision making. His experience spans academia, the Federal Reserve Bank of St. Louis, and financial research. He is well qualified to teach veterinary professionals the financial principles, budgeting, forecasting, and analytical skills essential for effective practice management and business success.

Dr. Judith M. Whipple brings extensive expertise in business strategy, operations, supply chain management, and organizational leadership. A former Interim Dean of MSU's Broad College of Business, she has decades of executive education and teaching experience. Her background in performance improvement, customer value, financial stewardship, and leadership development translates effectively to veterinary practice management.