Join us for this information session as leaders from the healthcare industry (Bradley Kruger and Mike Puchtler) share their insights into Michigan State University’s 100% online Master of Science in Customer Experience Management (MS-CXM) degree and the value it holds to patient experience administrators in the healthcare industry and how the degree and its graduates will help to reshape the industry itself.

We’ll also review the MS-CXM curriculum, the program instructional method and its instructors, and the application process.