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Chang Gao

Doctoral Student
Department: Supply Chain Management
  • Education
    Bachelor's Bachelor of Science in Business Administration 2022, Northeastern University
    Master's Master of Science in Applied Analytics 2023, Columbia University
  • Publications
    Article
    Gao, C., S. T.Peinkofer, and S. E.Griffis. 2026. “Are We Delivering What Customers Want? Charting Logistics Service Quality Research—A Process View.” Journal of Business Logistics47, no. 1: e70050. https://doi.org/10.1111/jbl.70050.

  • Courses
    • SCM 373: Logistics & Transportation Management