Chang Gao

Email: gaochan3@msu.edu

Doctoral Student

Department: Supply Chain Management

Areas of Expertise

Education
Bachelor's Bachelor of Science in Business Administration 2022, Northeastern University
Master's Master of Science in Applied Analytics 2023, Columbia University
Publications

Article
Gao, C., S. T.Peinkofer, and S. E.Griffis. 2026. “Are We Delivering What Customers Want? Charting Logistics Service Quality Research—A Process View.” Journal of Business Logistics47, no. 1: e70050. https://doi.org/10.1111/jbl.70050.
Courses
- SCM 373: Logistics & Transportation Management

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