EDP Program Offerings

BPM 01 | Process Mapping & Systems Thinking

Unlock the Power of Process Mapping to Overcome Business Challenges Every organization is a network of processes that create value, serve customers, and drive revenue. Yet, many companies are structured around functions rather than processes, leading to inefficiencies, waste, and missed opportunities. But there’s a solution: Process Mapping. Process mapping is a straightforward yet imp... Read More

BPM 02 | Performance Improvement Strategies

Six Sigma performance is a worthy, albeit expensive, business goal. Fortunately, it is not an all-or-nothing proposition. This program will arm participants with tools and strategies that are fundamental to Six Sigma and other proven performance improvement methodologies. Performance Improvement Strategies is part of the Business Process Management Certificate Series, and it can be ta... Read More

BPM 03 | Process Transformation

There is no one-size-fits all recipe for getting better business results. It is both art and science, requiring data-driven problem solving and out-of-the-box solutions to assure sustainable success. Process Transformation will arm you with classic process improvement skills (SPC, Lean, Six Sigma) and creative redesign techniques so you are able to deliver both continuous improvement and breakt... Read More

Critical Thinking for Team Leaders

The current business landscape can most accurately be characterized as a swiftly moving, data-laden realm, fraught with elevated levels of uncertainty. The ability to diagnose and solve problems through critical thinking is more important to team leaders and business success than ever. According to Forbes Magazine, the World Economic Forum and businesses across a wide range of industries, critical... Read More

Effective Communication in the Municipal Field

This self-paced, online program consists of five lessons that focus on the full range of knowledge and skills needed to communicate within the municipal environment. Upon registration, you will receive a sixty-page self-study document and notes to tell you which sections to read with detailed instructions on how to complete the program requirements. The self-study program will improve all that wor... Read More

Finance for Leaders

Finance for Leaders is intended for leaders and managers who are interested in expanding their knowledge of finance, various financial choices and financial metrics in strategic decision-making and value-creation. Participants enrolling in this program have a rudimentary knowledge of finance and be able to interpret financial data in contracts, identify sources of capital, and recognize the d... Read More

Finance for Non-Financial Managers

Are you in a position of increasing responsibility for financial decisions to meet organizational goals? Do you seek a better understanding of your department’s overall financial standing and financial details? Are you searching for the right questions to ask when presented with financial data? Do you aim to communicate financial data more effectively with your leadership team? Have you... Read More

Integrated Supply Chain Leadership Seminar

Today's supply chains have become one of an organization's greatest sources of competitive advantage. Organizations are asking supply chain leaders to do far more than improve operations. They are expected to strengthen organizational resilience, accelerate enterprise performance, integrate decisions across functions, and help build global capability. The Integrated Supply Chain Lead... Read More