Program Agenda Designing the Customer Experience & Customer Feedback and Continuous Improvement Kellogg Center, East Lansing, Michigan Gartner has identified “10 Habits of Customer-Centric Organizations”. From ‘Continuously Listening to Customers’ to ‘Adapting to Customer Needs and Demands in Real-Time at least six of the 10 habits can be linked to two critical components of…
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Featured Events
Events
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Innovate State is a collaboration between the Burgess Institute for Entrepreneurship & Innovation and the MSU Innovation Center. Hosted at the Entrepreneurship Lab, Innovate State welcomes successful Spartan alumni back to campus for a fireside chat. Guests share their perspectives on everything from launching start-ups to experiencing success and failure to building dynamic and nurturing… |
1 event,The Broad College of Business is proud to host the 2019 MBA Roundtable Curricular Innovation Symposium: Deconstructing and Rebuilding the MBA for Lifelong Learning. Conference Theme As we dive deeper into the Fourth Industrial Revolution, MBA programs need to prepare their students for a world of change, filled with new careers that might not even… |
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You are invited to join us for an awesome networking reception on Saturday, November 9, 2019. MSU hospitality business students and faculty will travel to the city to attend several scheduled professional development programs, attend the HX: Hotel Experience trade show, and this reception. Our students are always eager to meet with hospitality business alumni.…
$35 – $50
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Special, Early Access Screening of Award-Winning Film: "A Fine Line" A Fine Line provides behind the scenes look of restaurant culture with women at the helm. The documentary explores why less than 7% of head chefs and restaurant owners are women hearing insight from world renowned chefs, and a small-town restaurateur who says it how… |
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