Broad Information Technology Services provides a wide array of technology support and services to faculty and staff of the college. In addition to providing complete support for office computing, ITS maintains our IT infrastructure, provides custom development services, and serves as an information technology steward for the college.
Visit our Support Portal to get assistance, submit service requests, and explore helpful articles in our growing knowledge base.
Can’t find what you’re looking for? We’re always looking to improve—submit a service request to let us know or suggest additional content. Your feedback is welcome!
Get Help
Submit a service request
The best way to get help is to submit a service request; either online at support.broad.msu.edu or by sending an email to itsupport@broad.msu.edu. You will receive an email confirmation, and the next available technician will contact you.
Walk-In Service and Phone Support
While we prefer you submit a service request, we realize that’s not always possible. Broad IT offers walk-in and phone support as availability of our technicians permit. If we’re not available when you stop by or call, please submit a service request and the next available technician will contact you.
Broad IT
Business College Complex
Room N121
(517) 353-1646
Other Support Locations
Local technology support is also available at the following locations:
James B. Henry Center for Executive Development
3535 Forest Road
C21
Lansing, MI 48910
(517) 353-5681
(517) 353-5686
Management Education Center
811 West Square Lake Road
Troy, MI 48098
(248) 879-2456
Useful Links
University Resources
Broad TDX Client Portal
MSU Tech Store – MSU Computer Store home page
Qualtrics Survey Software – MSU Online Survey Software
Active Learning Classrooms – Information about Active Learning Classrooms