Jessica Richards holds a Master of Business Administration with nearly 20 years of business and leadership experience. Before becoming Program Director, Jessica previously Jessica co-managed several multi-million-dollar Verizon Wireless locations, and dual-department operations for the Marketing and Supply Chain Departments at the Eli Broad College of Business. She has also led recruiting, career development, and marketing for Michigan Army National Guard, primarily assisting new soldiers and officers. Jessica also achieved the rank of Staff Sergeant in the Michigan Army National Guard and is a military combat service veteran who served overseas during Operation Iraqi Freedom and Operation Enduring Freedom as a Military Police Officer. Jessica was awarded the Global War on Terrorism Expeditionary and Service Medals and is decorated with many national awards from her eight years of honorable service.