MS-CXM Virtual Info Session: Meet the Instructor Series

Thursday, June 30
2:00 pm-3:00 pm

Virtual

Join us for this information session as leaders from the healthcare industry (Bradley Kruger and Mike Puchtler) share their insights into Michigan State University's 100% online Master of Science in Customer Experience Management (MS-CXM) degree and the value it holds to patient experience administrators in the healthcare industry and how the degree and its graduates will help to reshape the industry itself. We'll also review the MS-CXM curriculum, the program instructional method and its instructors, and the application process.

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MS-CXM Virtual Info Session

Friday, July 1
9:00 am-9:30 am

|Recurring Event (See all)

Virtual

Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!

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MS-CXM Virtual Info Session

Friday, July 1
3:00 pm-3:30 pm

|Recurring Event (See all)

Virtual

Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!

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MS-CXM Virtual Info Session: Meet the Instructor Series

Thursday, July 7
11:00 am-12:00 pm

Virtual

Join us as we discuss the challenges organizations face in establishing true customer-centricity and CX and corporate strategy along with the strategies to bring about meaningful change to address them. Dr. Phillips-Husband will also discuss the instructional methods to be used in her course - MKT 879 - Organizational Development and Change as part of the 100% online MS-CXM program designed for working professionals. Participants will also learn about the MS-CXM curriculum and program application process.

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