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Michael McCall

NAMA Endowed Professor of Hospitality Business
Department: The School of Hospitality Business
Office:
Eppley Center
667 N Shaw Ln Rm 202
East Lansing, MI 48824
Phone: (517) 353-9211
Curriculum Vitae
  • Biography
    Michael McCall, is the NAMA Endowed Professor of Hospitality Business in the Eli Broad College of Business at Michigan State University. He earned his Ph.D. from Arizona State University and has held academic positions at Ithaca College and Cornell University. His research program focuses on the role of customer reward programs, loyalty, rebate programs, and consumer behavior. He currently serves on the editorial boards of Journal of the Academy of Marketing Science, The Cornell Hospitality Quarterly and The Journal of Hospitality and Tourism Research. His work has been funded by the National Institutes of Health and the Center for Hospitality Research and has appeared in the Journal of Applied PsychologyCornell Hospitality QuarterlyJournal of Socio-Economics, and the International Journal of Hospitality Management.

Related News:

Office Hours with Dr. Michael McCall: The Real Value of Customer Loyalty 
A Broad College expert's column delving into business issues, insights
Office Hours with Dr. Michael McCall: Navigating the Hospitality World 
The Broad College expert's latest column offering business insights
Las Vegas Terror Aftershock: Broad Expert on Hotel Security  
The deadliest shooting in U.S. history will force the nation’s hotel industry to rethink security procedures.
Eta Sigma Delta Inducts Hospitality Scholars 
Twenty-three scholars were inducted into Eta Sigma Delta, along with Zoe Peckman Slagle, as an honorary Inductee.
Student Leaders Represent The School at Largest Hotel Investment Conference in the World - ALIS 
Executive board members of the Real Estate Investment Club attend the Americas Lodging Investment Conference.
The School Honors Alumni Association Hall of Fame Inductees and Industry Leader of the Year 
Mark Laport named Industry Leader of the Year at Alumni Association Hall of Fame, Class of Innovators.
Real Estate Investment Students Connect with Marriott Executives in Washington, DC 
Several students active in REIC for what amounted to intensive workshops on various aspects of hotel development.
Dr. Sara Parks (MBA ’70) Receives Alumni Association Lifetime Academic Achievement Award from The School of Hospitality Business at MSU 
Alumni, faculty, and family honored Dr. Sara Parks with the Alumni Association’s Lifetime Academic Achievement Awards.
Eta Sigma Delta Ceremony & Reception 
The School of Hospitality Business recognized the achievements of the 2014-2015 Hospitality Association executive board.
MSU Goes Global on Spring Break 
Several members of the Real Estate Investment Club headed to San Juan, Puerto Rico, for a spring break experience.
Traditions Continue While Welcoming a New Director in The School 
Traditions continue while welcoming a new director in the School of Hospitality Business at Michigan State University