Applications for the M.S. in Customer Experience Management program are accepted on a “rolling calendar” basis. Interested applicants are welcome to apply throughout the year to any of the two cohort options (August, and January) ahead of the application deadline for that option (July 1, and December 1, respectively). The two-part application process consists of completing a graduate school admissions application with the MSU Office of Admissions and submitting a persona and recorded presentation to the M.S. in the CXM admissions team.
*We are currently accepting applications for cohorts starting in 2024. Applicants can apply for January 2024 (apply by December 1st, 2023) and August 2024 (Apply by July 1st, 2024). These cohorts are offered entirely online at a part-time pace specifically designed for working professionals.
The Master of Science in Customer Experience Management graduate application form is now available, and applicants can begin applying for January 2024 and August 2024.
Helpful guidance for applicants:
For applicants interested in engaging further with the MS-CXM program by attending a class or talking with a faculty member or student throughout the application process, please complete the MS-CXM Applicant Engagement Form and email it to mscxm@broad.msu.edu.
Provide your name and email address to to connect with the MS-CXM team.
For applicants interested in engaging further with the MS-CXM program by attending a class or talking with a faculty member or student throughout the application process, please complete the MS-CXM Applicant Engagement Form and email it to mscxm@broad.msu.edu.
Official transcripts of all academic coursework completed in colleges and universities other than MSU must be provided to us directly from the institution(s) you attended and received before the application deadline.
If your transcripts are on file at MSU, additional official transcripts do not need to be requested.
Official transcripts that can be sent electronically can be emailed directly from your undergraduate institution to: admis@msu.edu. Hard-copy transcripts can be mailed to the address below. Please make sure to attach electronic copies of your transcripts to your MS-CXM application in addition to having hard-copy documents mailed to MSU admissions:
Michigan State University
Office of Admissions
426 Auditorium Road
East Lansing, MI 48824
Apply today to the Master’s in Customer Experience Management program at Broad.