Jay Farner, CEO of Quicken Loans
At the annual Sylvan T. Warrington Visiting Lectureship in Ethics and Leadership, we welcome esteemed Broad College alumni back to campus to speak to our community on issues and topics in business that they feel most passionate about.
Jay Farner (B.A. Finance ’95), CEO of Quicken Loans, will be the featured executive speaker at the 2019 Warrington Lecture on Oct. 3. Farner will join Eli and Edythe L. Broad Dean Sanjay Gupta in a “fireside chat” to discuss how he has led the growth of the Detroit-based 17,000-team member company, which has consistently been recognized as one of the best places to work in America.
In 1996, Farner joined Rock Financial, the company’s former brand, and quickly became one of the company’s top mortgage professionals. In early 1997, he became a director of mortgage banking and played a significant role in training and development for Rock Financial. Farner was later promoted to vice president of web mortgage banking in 1998 and helped establish the newly-named Quicken Loans as the largest online lender in the country.
Prior to becoming CEO, Farner served as president and chief marketing officer of Quicken Loans, leveraging the synergies between business marketing, business development and mortgage origination operations. During his time in this role, Quicken Loans launched Rocket Mortgage, the first fully online and on-demand mortgage experience.
Quicken Loans is ranked in the top 15 on Fortune magazine’s 2019 “100 Best Companies to Work For” and has been among the top 30 for the last 16 years. The company has also earned an impressive reputation for its customer service; it has been ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for six consecutive years and highest in customer satisfaction for primary mortgage origination for the past nine.
The 2019 Warrington Lecture will take place on Thursday, Oct. 3, at 6 p.m. in BCC N100, with registration at 5:30 p.m. The lecture will be an open and engaging opportunity for students to hear about challenges Farner has faced throughout his business career, issues and trends that he is facing now as CEO and, of course, his advice for tomorrow’s business leaders. All MSU students are welcome to attend.
