Program Agenda Program Overview Hosted twice each year by CXM@MSU, the CXM Best Practices Symposium is designed to provide participants with practical insights and the tools necessary to address what is quickly becoming an imperative for success in today’s competitive business work – effectively designing and managing the customer experience. In fact, according to Gartner,
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Program Agenda Designing the Customer Experience & Customer Feedback and Continuous Improvement Kellogg Center, East Lansing, Michigan Gartner has identified “10 Habits of Customer-Centric Organizations”. From ‘Continuously Listening to Customers’ to ‘Adapting to Customer Needs and Demands in Real-Time at least six of the 10 habits can be linked to two critical components of
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Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!
Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!
Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!
Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!
Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!
Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!
Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!
Join us for this virtual information session to learn more about the MSU MS-CXM program. All attendees and questions are welcome!
