Biography JaeMin Cha, PhD. is an associate professor of foodservice management in The School of Hospitality Business, Michigan State University. Her research currently focuses on service climate in foodservice operations, sustainability, food safety, and emotional intelligence. Her research has been published in both of academic and industry journals, including Journal of Hospitality and Tourism Research, International Journal of Hospitality Management, and Cornell Quarterly. Her collaborative handwashing study has been covered widely in the numerous media outlets, including the Wall Street Journal, New York Times, USA today, CNN, U.S. News & World Rerport, Fox News, CNBC, NBC News, Huffington Post, Women's Health, Popular Science, CBS News, Live Kelly & Michael's Show, and other news. She has taught â??food safety courseâ?� to more than 2500 undergraduate students for last six years in The School.