G. Tomas M. Hult, PhD, is a worldwide thought leader in international marketing, marketing strategy, customer satisfaction, supply chain management, and international business. He regularly speaks at high-profile events (e.g., United
Nations, World Investment Forum, European Commission) and publishes influential
op-ed articles (e.g., The Hill, Time, Fortune, World Economic
Forum). He is a member of the Expert Network of the World Economic
Forum as well as United Nations / UNCTAD's Network of the World Investment
Forum. Dr. Hult has been featured on "Talks at Google"
and per Google Scholar, he is among the world's top-cited business academicians. His latest trade book is "The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction," to be released by Palgrave MacMillan on May 12, 2020, and coauthored by the experts at the American Customer Satisfaction Index (ACSI). Leveraging ACSI's billions
of annual media impressions, "The Reign of the Customer" is complemented by a global training program, ACSIx, launching in summer 2020 by the ACSI team (with locations on all continents).
Honors, Op Eds, Radio, and BlogGovernment Can Help Startups
in The Hill 4/29/19
See more MSU and Broad College news about Dr. Hult below